RE/MAX agent Yvonne Russell

Senior Resources in El Paso

Resources for Relocating Seniors


The team at Russell Real Estate Team can assist with senior relocation to the following residences in El Paso County, Texas:


55 + Communities - Restricted communities for residents over 55 years of age. Many of these properties offer an option to lease or own and often include a clubhouse and upscale living amenities.


Independent Living Retirement Communities – Similar to apartment living, independent living facilities provide residences with diverse amenities and social activities such as cultural and educational events.


Assisted Living Communities – For residents with limited abilities, these communities provide personalized care through bathing, grooming, dressing and feeding services in both private and semi-private rooms.


Residential Care Homes – Similar to a residential community, these individual homes offer private rooms with a shared common area. Meals and general housekeeping are usually included. Nurses are available to provide medications and living services.


Memory Care – Reserved for residents with Alzheimer’s or other memory related diseases, these communities provide specialized care, twenty-four hour supervision, meals and activities. Read more information on Alzheimer’s.


Skilled Nursing – Often referred to as a nursing home, these communities are designed for seniors who are in need of twenty-four hour supervision and round the clock care. Many offer rehabilitation as well.


Continuing Care Retirement Communities –These communities offer either independent or assisted care. Seniors can move between independent living, assisted living and nursing care as needed.


Aging in Place –Aging at home allows seniors to remain at home with daily or weekly heath and housing services. Making home modifications such as installing easy access showers, open doorways and de-cluttering is a must.


Hospice – By providing comfort and compassion to seniors with life limited illnesses, hospice brings dignity and emotional support to those in the last stages if life. Some hospice centers provide medical staff.


Elder Law Attorneys - Specialists in wills, real estate planning, and regulations regarding seniors.



Tips for Families Considering Senior Relocation


As you step into the role of caregiver, Russell Real Estate Team wants you to be prepared for the challenges ahead. Things to take into consideration before moving day include:


Living arrangements– where does your loved one want to spend his/her days


Social Security and Medicare – make sure you know these important numbers


Doctors names and phone numbers – post a list of doctors names and phone numbers in a visible location in your loved one’s new residence


Medical history – know your loved one’s medical history in case of an emergency and store records in a safe place


Pharmacy and medications – know what medications they are taking and where they go to get them


Safety deposit box – ask your loved one for the location and key of their safety deposit box


Insurance policies – find out if your loved one has any insurance policies such as life or health


Hidden treasures –money and valuables may be hidden in very strange places


Last Will & Testament - make sure to locate the will and determine who has power of attorney


Funeral plans – discuss burial options and wishes with your loved one


Pets – information on care and feeding, and the best way to transport

For more successful senior relocation tips visit


Preparing for Downsizing: Senior Move Management


For seniors and baby boomers planning a move, downsizing does not have to be overwhelming. Russell Real Estate Team would like to help you get started by offering these simple suggestions:


Start small by purging a few drawers or cabinets. The rule of thumb when cleaning out possessions is that if you haven’t used an item for a long time, chances are you don’t need it lying around.


Set things aside for an estate sale or for charity pick up. Designate boxes for sale and donation items. By doing a little at a time you don’t realize how much you can accomplish.


Be generous by giving some of your treasures to the special people in your life. If things are discussed and decided on ahead of time, hard feelings can be avoided in the future.


Document Shredding - It is critical to guard seniors from identity theft through destruction of old papers containing personal information.


Books are heavy to move. They can be donated to local libraries, senior centers and charities or sold to local book dealers.


Create a memory book using old photos. Remember to label the back of the photo with the time, place and people pictured. By doing this future generations will feel connected to you always.


Recycle your toxins such as medications, cleaners and paint. Most communities recycle hazardous waste a couple of times a year.


If moving day is drawing near, use up as many of your pantry items as possible to avoid having to move a full pantry. Consider donating unwanted items to a local food bank.


Keep your address book handy so you can notify your friends of your new address. Notify the utilities about your move as well.

Counseling and Psychotherapy

Children’s Grief Center of El Paso

11625 Pelicano Ste. B
(915) 532-6004
M – F 9:00am – 5:00pm
Director: Laura Olague, Contact Person: Ana Tinoco
Services: Peer support group for grieving children and their families. Children ages 5 up to 18. While children attend, parents also go to a support group. Groups meet twice a month on Thursdays 6 to 8 pm (in spanish and english). Must call to schedule interview for family members involved. Initial interview per family $40. Each group session $25 (per family). Payment arrangements can be made as needed.(Accept cash, check and debit, no insurance)


El Paso Child Guidance Center

2701 East Yandell (915) 562-1999
Yandell Office: M – Th 8:00am – 7:00pm
9001 Cashew Ste. 300 (915) 860-2644
Cashew Office: M, W, Th 8:00am to 7:00pm
Intake Coordinator: Patricia Tafoya
Registered Coordinator: Luz Rivas
Accept: Sliding Scale, Medicaid, and Insurance (some)
Services: Individual and family therapy for children and adults. Marital Therapy. Bilingual Therapists available.
Psychiatrist on staff, but only for children. Call and make appointment for intake

Rollercoaster Program: Offered twice a year, for children whose parents are going through a divorce (primary program for ages 5 to 8 and intermediate program for ages 9 to 13). Divorce parent group/rollercoaster program offered at the same time.


Family Service of El Paso

6040 Surety
(915) 781-9900
M – Th 8:00am – 7:00pm, F 8:00am – 6:00pm
Accept: Medicaid, Sliding Scale, insurances, CHIP and Tri-care (need a referral)
Services: Individual, family and marital therapy
Intake information obtained by phone and a receptionist will call back to schedule an appointment (1-2 months). Proof of income is required.
Bilingual Therapists
Parenting Classes: Call to sign up and the agency will call back to give the starting class date. Prices $10 per person and $15 per couple.
English class: 5:30pm to 7:30pm on Thursdays
Spanish class: 6:00pm to 8:00pm on Wednesdays
Free Marital Classes: English Class 6:00pm on Mondays


Jewish Family and Children’s Service

401 Wallenberg
(915) 581-3256
M, W and Th 8:30am - 5:00pm,
Tu 11:00am – 8:00pm, F 8:30am – 4:00pm
Accept: Sliding scale, Medicaid, and insurance
Intake appointments: $25
Bilingual therapists available.
Services: Individual, family, marital, group and play therapy
Interface care partners


Living Hope Christian Counseling Services

(Christian Based Counseling)
6044 Gateway East Ste. 506 (State National Bank Bldg)
(915) 772-2237
M-Th 9:00am – 6:00pm.
F 9:00am – 1:00pm, Sat 9:00am – 12:00pm
Accept: Sliding Scale and Insurance (Tri-care, Aetna, Blue Cross/Blue Shield, CIGNA)
Services: Individual, family, marital, and group therapy.
Bilingual therapists available.
Call to make appointment


Psychiatric and Related Services


Aliviane-Men’s Facility

10690 Socorro Rd.
(915) 858-6208
(915) 782-4000 (24-hour facility)
M-F 8:00am – 5:00pm for admission
Residential Program – Open 24 hours a day
Intake: Ricky Estrada (depends on clinic)
Accept: Sliding fee scale, Medicaid and insurances
Services: Individual and group therapy for drug/alcohol issues and dual diagnosis, and detox intervention.
Intense case management, individual, family and group therapy.
Inpatient average stay: 30-90 days

Bilingual Therapists

Accept children with their mother, however the limit is 3 children, ages 12 and under. Child therapist available.
PPW (Pregnant Postpardum Women): This program provides case management, GED, computer classes and job preparation. The program follows the patient for 6 months within the community.
Aliviane Women and Children Treatment Program
7722 North Loop
(915) 782-4000 (administration) (915) 782-4014
M-F 8:00am – 5:00pm (for assessment)
Residential Program – Open 24 hours a day
Intake: Ricki Estrada (depends on clinic)
Accept: Medicaid insurance and sliding fee scale
Services: Individual and group therapy for drug/alcohol issues, dual diagnosis, and detox intervention.
Individual, group and family therapy and intense case management, Bilingual Therapists
Inpatient average stay: 30 to 90 days
Accept children with their mother, however the limit is 3 children, ages 12 and under. Children’s therapist available.
PPW (Pregnant Postpartum Women): This program provides case management, GED, computer classes and job preparation. The program follows the patient for 6 months within the community.


Alternatives Center for Behavioral Health

7760 Alabama St.
(915) 757-7999
M-F 8:00am – 5:00pm
Accept: Sliding Scale (financial analysis done), Medicaid as a secondary insurance and most insurances
Outpatient Adult Partial program for Mental Health and Substance abuse Issues: 10:00am – 3:00pm
Ages 18 and over
Call to set up a free assessment
Group therapy and individual and family therapy as needed
Psychiatrists and nurse practicioners on staff
Anger management and Family Violence classes offered: $30 each
Amanecer Psychological Services
6500 Boeing Bldg. L Ste. 150 (915) 779-5600
6621 Doniphan Ste. G (915) 877-5100
M-F 8:00am – 5:30pm
Accept: No Sliding scale, Medicaid, Insurances
Services: Psychological evaluations for learning disabilities and ADHD.
Call to make an appointment.


Army Community Services

Family Advocacy program
2494 Ricker (on Ft. Bliss)
(915) 568-4878 or (915) 568-1132
Victim Advocate Program: Anyone affiliated with the military must present military ID. Services provided on a walk-in basis.
Domestic Violence: (915) 588-5870
Sexual Assault hotline: ( 915) 490-3896
Services: Education classes are provided. Times and dates vary each month. These include marriage, stress management, and parenting classes. Individuals must call for class times and dates.

Emergence Health Network

1600 Montana
24 hour Crisis Line (915) 779-1800
(915) 887-3410 (Central administration office and customer relations number)
Outpatient Clinics in various areas of the city (8am-5pm)
Accept: Medicaid, Medicare and most insurances
Services: Depends on diagnosis and state mandates.
Initial screenings are free of charge.
Medication monitoring and case management are offered if person qualifies for services.
Therapy groups are provided as needed.
Person is screened and evaluated to determine if they are sent to EPPC, PEAK (in Santa Teresa, NM) or UBH.


El Paso Psychiatric Center

4615 Alameda
(915) 532-2202
Open 8:00am – 5:00pm
Accept: Medicaid, Medicare, and insurance
Services: Impatient treatement for adults and children under 21 years of age.
First assessed at El Paso Mental Health Mental Retardation
(MHMR) on Montana.


El Paso Vet Center

1155 Westmoreland Suite 121
(915) 772-0013
M & Th 8:00am – 4:30pm
Tu, W, Fri 8:00 am – 4:30 pm
Services: Mainly deal with combat veterans
Individual, group, couple’s and family therapy
Bereavement counseling is provided
Assistance with claims for benefits
Bilingual therapists available
Call for appointment
Requirements: Bring in a copy of DD214


Southwest Counseling Center Inc.

100 West Gridds
Las Cruces, NM
(575) 647-2800
Crisis Line 1-800-964-1542
M-F 8:00am – 5:00pm
Accept: Sliding scale, Medicaid, and private insurance.
Services: Individual, group, family & childern’s therapy. Outpatient mental health therapy & outpatient substance abuse program. Bilingual therapists available.
Other programs: Mobile crisis, anger management, services and case management.
Call to schedule an intake appointment


Texas Tech Department of Neuropsychiatry and Behavioral Sciences

4615 Alameda (within EPPC) (Basement)
(915) 546-6830
M-F 8:00a.m – 5:00pm
Contact: Laura Ext. 244: (915) 545-6833 or (915) 545-6830
Services: Psychiatric evaluations and medication monitoring
Samples of medications sometimes provided
Intake done by phone, not a walk-in clinic; appointment is set up if criteria is met.
Bilingual services.


Trinity Center of El Paso

8716 Independence
El Paso, TX 79907
(915) 772-9111
Services: Provide rehabilitation services through detox programs such as Residential Detoxification and Ambulatory Detoxification.
Intensive Residential Services: 28 day treatment in our residential setting that facilitatates recovery from substance dependence. Also for patients who experience mental disorders and substance abuse simultaneously.
Outpatient Services: Group Meetings, relapse prevention, and individual group sessions. Individuals are referred out for outpatient services.

University Medical Center

OSAR alcohol and drug screening and assessment
5959 Gateway West Suite 520
(915) 521-7818
Referrals are done as needed
Individuals placed on waiting list, first come first serve basis
Can call to make an appointment
Screenings/Interviews are free
As young as age 13 are seen.
Documents required: I.D., proof of residence and a work stub or proof of any source of income
Program Manager: Armando Salas (915) 521-7026
Sandra Rodriguez:


University Medical Center Emergency Room

4815 Alberta
(915) 521-7700
If an individual is in need of immediate psychiatric services:
Monday-Friday 8am-5pm on a walk-in basis
The individual will be evaluated by an ER physician who will then determine the need for psychiatric services. A Texas Tech psychiatrist from EPCC will be contacted to further evaluate the individual and provide the necessary follow-up.


VA Behavioral Healthcare Center

5001 N. Piedras (attached to William Beaumont Army Medical)
(915) 564-6159 or (915) 564-6158
M-F 8:00am – 4:45pm
Services: Individial, and group counseling for veterans and their families.
Drug/alcohol counseling, military sexual trauma, PTSD, some support groups for Iraq and Afghanistan returning veterans CWT (Counseling and work therapy) is provided as needed
Disabled American Veterans Commission provides transportation, only during the morning vocational rehabilitation for those with disabilities
Bilingual therapists
Documents needed: DD214, another form of identification Call or walk-in for an intake.

Additional Service Agencies


Center Against Family Violence

580 Giles
(915) 595-2238
24-hour Crisis Hotline: (915) 593-7300 (domestic violence)
M-Th 8:00am – 6:00pm and F 8:00am – 12:00pm
Services: Free counseling (individual and group) for survivors of domestic violence and individual therapy for their families. There are also parenting classes and teen programs. There is a shelter for battered women. Bilingual therapists available. Call for an intake appointment.
Other programs: Battering intervention and prevention, community education and outreach and volunteer services.
Next to Nuevo: Store sells clothes and furniture and proceeds go to the shelter.
Dress for Success: Clothes for job interviews for the women are provided.


Child Crisis Center of El Paso

Founder by my mother-in-law Mary Russell
2100 North Stevens Street
(915) 562-7955
Emergency shelter for children ages birth to 12 years when there is a family crisis.
Crisis Nursery: temporary care for infants 0 to 4 years. If child is admitted, the following is required: shot record, birth certificate, social security card, and Medicaid card.


DARS: The Deaf and Hard of Hearing Services


Department of Assistive and Rehabilitative Services

401 East Franklin Ave. Ste. 240
(915) 834-7004
M – F 8:00am – 5:00pm
Services: Vocational opportunities for individuals with disabilities (mental or physical). Assistance provided in obtaining or retaining employment. Contact the office to schedule an appointment with a counselor. Bilingual services and sign language interpreter available. Information about vocational services can also be obtained from the department of Disabled Student Services (747-5148) at UTEP.
Documents needed: ID, social security card, Medicaid and insurance information.


Department of Human Services

Children’s Medicaid 1-866-543-7633
Food Stamps and TANF 1-877-541-7905


El Paso Center for Children

2200 N. Stevens
(915) 565-8361
M – Th 8:30am – 5:30pm and F 8:30am – 5:00pm
24-hour Runaway shelter for ages 14 to 17 years.
Services: Therapeutic foster care and individual therapy for the teens receiving services within the center. Transitional living apartments for homeless youth; they need to meet certain guidelines to qualify.
Healthy Opportunities for Marriage Enrichment Program (off campus 115 W. Moreland): Parenting and Marriage classes for couples.


El Paso Public Library

Various classes are offered such as job and career preparation, computer skills and test preparation.


Hospice of El Paso

1440 Miracle Way
(915) 532-5699
M-F 8:00am – 5:00pm
Services: Provide the necessary medical support for patients who are terminally ill and also support for the family.
Process: A call to request services can be made by a family member, doctor, friend, or person who is terminally ill. The agency will need to obtain a referral from the doctor in order for services to be provided. Information is first taken over the phone and the assessment is completed by a visit to the individual who is sick. Hospice provides the patient’s required
medication and medical equipment depending on the diagnosis.
Bereavement Support Group: Family members can attend during patient’s illness and upon patient being deceased. Time of group varies based on availability of family. Chaplin also available. Agency will follow up with the family up to 13 months after the loss.

Sierra Providence Teen Health Resource Center

4717 Hondo Pass (915) 755-8336
8899 Alameda Ste. 120 (915) 959-8336
907 Chelsea Ste. D (915) 532-8336
12210 Montwood Ste. D. (915) 855-8336
5000 Doniphan Ste. 109 (915) 584-8336
Services: Free pregnancy testing, prenatal education and basic infant care classes and Medicaid eligibility program. If results are positive, a list of the needed documents will be provided. Any age will be seen
Documents needed: Picture I.D.


S.T.A.R.S. (Sexual Trauma and Assault Response Services)

710 N. Campbell
(915) 533-7700
24 Hours Crisis Line (915) 779-1800
M-Th 8:00am – 7:00pm
Services: Crisis intervention for victims of sexual violence, short term individual therapy for victims, support through the legal process, follow-up services and outreach free of charge.
Person needs to call and provide initial information. The case is reviewed and then assigned to a counselor.
Bilingual Therapists


Sun Metro

(915) 533-3333


Texas Tech Clinic

4801 Alberta (behind University Medical Center)
(915) 545-6580
M-F 8:00am – 5:00pm
Accept: Medicare, Medicaid and Insurances
Services: Internal medicine, neurology, Ob/Gyn, pediatrics, breast care, psychiatry, neurosurgery. There are different clinics throughout the city.
Documents Needed: A referral from your primary doctor is needed to obtain services.


Transitional Living Center (through the YWCA)

3700 Altura
(915) 566-2762
M-F 8:00am – 5:00pm (Office hours)
Hours 24/7
Services: Living placement for homeless women ages 18 and over, with or without children.
It is not an emergency shelter
No boys over the age of 17
No limit on age for female children
Contact person: Kathy Cox
Referral can be done over the phone
Women are expected to be self-sufficient within 18-24 months. Women are encouraged to attend school or be working. Individual and group therapy are offered by therapists that come to the site.
Parenting classes and life skills also offered
Waiting list in effect


University Medical Center Patient Financial Services for Medication Discount

4824 Alberta (Annex Bldg.)
(915) 521-7900
M-F 8:30am – 5:30pm
Closed daily between 1:00pm and 2:00pm
Services: Prenatal care and basic infant care classes.
Medicaid program: A representative on site.
There is a listing of physicians the patients can choose from.
Walk-in basis and then follow-up appointment is scheduled.
Documents needed: Proof of address (two for each adult), current check stubs, ID, verification of tax return, social security and minors’ social security card.


University Medical Center Pharmacy

4801 Alberta (behind University Medical Center)
(915) 521-7705
M-F 7:30am – 6:00pm and Sat 8:00am – 5:00pm
Closed for lunch between 1:00pm to 2:00pm for 30 minutes

Self Help and Support Groups

Alanon information service of El Paso
P.O. Box 3489 El Paso, TX 79923
(915) 562-4083
778-3686 (For groups in spanish)

Alcoholics Anonymous
3318 Douglas Ave
(915) 562-4081 (24 hour answering service)

Alcohólicos Anónimos
(915) 351-1141 or (915) 838-6264

Gamblers Anonymous
Bethany Christian Church
10453 Springwood (off of Yarbrough)
Wednesdays at 7:00pm
(915) 592-5977

MADD (Mothers Against Drunk Drivers)
6070 Gateway East Suite 217
(915) 779-1987
24 hour Helpline: 1-800-MADD-HELP
Support groups meet every other week on second Wednesday of every month.
For victims of alcohol related crashes at 5:30pm (Bilingual)
Alcohol awareness classes: for youth and adult
Victim Impact Panel Classes: Court ordered classes for those arrested and who received a DWI.
Call for information on the times and days for classes.
Community Service offered and volunteer opportunities available

NAMI (National Alliance on Mental Illness) El Paso
4615 Alameda Rm. 1157 (inside EPPC)
(915) 534-5478 or (915) 534-5476
Services: Provide education for the family members of those who are mentally ill.
Groups provided in English and Spanish
A lending library provides educational videos and books to the family members.
Person needs to call to inquire about the days and times of the groups.

Narcotics Anonymous

Overeaters Anonymous
El Paso Area Hotline 1-866-590-9625

P-Flag (Parents, Familes and friends of lesbians and gays)
(915) 751-9046
222 Alan-A-Dale
Purpose: Support, education and advocacy
Meetings: Every third Tuesday of every month, 7:00pm – 9:00pm at the Metropolitan Community Church located at 216 S. Ochoa


Social Service Agencies


Annunciation House

1003 East San Antonio
(915) 545-4509
6:00am – 10:00pm (time for interview)
24 hour shelter for undocumented individuals (3 meals a day)
Families, single, and if a couple, separated sleeping quarters.
Interview in person to see if person is a good fit.


Dame la Mano

1014 S. Virginia
(915) 546-4040
8:00am – 6:00pm
Services: Offer emergency shelter for girls in crisis who are pregnant or who have children. Need to work, attend school, or volunteer for the center. Guidance for school enrollment or job placement provided. Need to come in and fill out an application. Call to see if there is space available. Can stay up to 2 years. Therapy available in english and spanish. Psychologist available.


El Paso Lighthouse for the Blind

200 Washington St.
(915) 532-4495
M-F 8:00am – 4:30pm
Services: Training and employment. In order to receive services, person needs to be considered legally blind. Many of the referrals are from the Division for Blind Services.
Focus on the family: Support group for families, days and times for group vary, call to find out the specifics.
Radio Reading Program: Volunteers record readings from the newspaper, english and spanish, so that people can listen to it on receivers.
Computer Training: Provide keyboard and windows training.
Prosthetic eyes program: Daniel M. Wenske, board-certified ocularist, that manufactures ocular protheses, scleral cover shells and comformers provides services in El Paso on a monthly basis.


General Assistance

800 E. Overland, Ste. 301
(915) 546-8150
9521 Socorro Rd., Ste. B1
(915) 859-4101
M-F 8:00am – 5:00pm
Services: Utilities, rent, mortgage, medications and funeral expenses. All based on person’s income & situtation.
Utilities: Assist with only one bill per year. Income guidelines must not be exceeded.
Rent/Mortgage: To qualify, person must not have any income, no financial benefits, and not be living in government housing.
Medication program: Only for life threatening medication such as for diabetes and hypertension.
Application process: person needs to call first to inquire when applications are being provided and then apply in person. The application is reviewed and an explanation of the process is provided.


Housing Authority of the City of El Paso

5300 E. Paisano
(915) 849-3742
M-F 8:00am – 5:00pm
Information on availability and type of housing is accessible on the 1st of the month. Next step is filling out an application. There are two types of housing:
Public Housing: Based on person’s income, person may not choose where to live and housing is assigned upon availability.
Section 8: Based on income, process starts with waiting list. Person needing assistance looks for a rental property (a house) and the rental property is processed through the housing authority. Housing is available for elderly, disabled and families.

La Fe

700 S. Ochoa: Adult Clinic
(915) 545-4550
721 S. Ochoa: Pediatric Clinic
(915) 545-7090
M-F 8:00am – 5:00pm
Services: General medical services, prenatal, WIC, dental services, pediatrics and immunizations. There are discounts on dental and medical services if the person lives within a specified zip code area and also depending on income.
Documents needed: Proof of residence, check stub or W2 form, ID and Medicare, Medicaid or insurance card.
Technology Department (545-7190): Offer classes such as computer classes, GED, computer graphics, citizenship, guitar and many more.
It is recommended that a person become a member of the agency, but no one will be refused services.


La Posada Home

1020 N. Campbell
(915) 544-4595
Open 7days a week 9:00am to 6:00pm
Not an emergency shelter.
Services: Housing for homeless women who are pregnant or have children (boys must be younger than 11 years old)
Families with boys over the age of 11 will be placed in the Transitional Living Center.
Contact Person: Nancy Estevis. Person must call first to set up initial interview. No documents are needed for the interview. Women can stay up to 2 years and need to be attending school or working. Day care and transportation are available.


Open Arms/Centro Santa Fe

8210 North Loop
(915) 595-0589
T-F 9:30am -4:30pm
F 10:00am or 1:00pm for food bank (2 sessions)
First come, first serve for food bank.
Services: Food and thrift store available if a person qualifies for a program they will be eligible to receive food every month. For any special situation, a referral letter for food is required.
Documents needed: ID, proof of income and utility bill. If person lives in Juarez, passport is needed.


Opportunity Center

1208 Myrtle
(915) 577-0069
Seven days a week: 6:30am – 9:00pm
Homeless shelter for single men and women over the age of 19. Social services provides clothing. Three meals a day are offered. Dinner provided before 4:30pm. Having an ID could be helpful.
Services: Medical clinic available, laundry service, employment and mental health services (going to clinic to see psychiatrist)


Project Bravo

Administrative Office
4838 Montana
(915) 562-4100
M-F 8:00am – 5:00pm
Appointment is required.
Services: Assistance with prescriptions, employment, housing, education (GED) and utilities. Seven different locations in the city (depends on zip code)
PAP (patient assistance program): Call for hours of service and to inquire about the application process. Application needs to be filled out and sent to a pharmaceutical company; if qualified, medications will be mailed to one’s home.
Documents needed: ID, SS card, rent receipt or proof of ownership, and proof of income.
Energy program (SEAP): Financial assistance for electric and gas bills
Weatherization program: Weatherize your home (sealing doors or windows).
Heating and Cooling program: Replacement of heater or air conditioner if there is a need and assistance with refrigerator problems.


Project Vida

Administrative office
3607 Rivera
(915) 533-7057 Ext.200
M-F 8:00am – 5:00pm
4875 Maxwell
(915) 747-0038
14900 Greg Drive (Montana Vista office)
(915) 857-2638
Registration 8:00am – 12:00 noon and 1:00pm – 4:00pm
(first come, first serve)
Person must register at location within their community.
Documents needed: Proof of residence and income, ID and SSN (If available)
Services: Medical and Behavioral health services.
Other Services: Dental Clinic, Housing Department, Health Education program for diabetes, OB/GYN clinic, Family Planning program, after school program, Day Care and Economic Development program for those wanting to start a small business.
Bilingual Therapists
Discount and payment for services are based on one’s income.


Rescue Mission

1949 W. Paisano
(915) 532-2575
Open 24 hours a day
Homeless Shelter: Males and females with families
Social workers provide prevention program for drug/alcohol issues. Clothing provided 5 days a week.
Three meals a day
3:00pm: Showers for anyone


Salvation Army

4300 E. Paisano
(915) 544-9811
24 hours shelter for families
No single men Accepted.
Social Service Department: M-F 9:00am – 5:00pm
Food pick up: M,W 1:30pm – 3:30pm
Assist with food and shelter
3:30pm: Showers for anyone
4:00pm: Soup kitchen for anyone
Documents needed for food: Picture ID (adults), social security card, proof of address, proof of income and letter from department of human services stating “not receiving food stamps”


Texas Rio Grande Legal Aid

1331 Texas Ave.
(915) 585-5100
M-F 8:00am – 5:00pm
Closed 12:00 noon – 1:00pm
Services: Free legal services for low-income eligible individuals.
In person appointments only for emergency foreclosures, hearings, lockouts and evictions.
Application is completed by phone (915) 585-5183
Only deal with civil cases
Upon qualifying, one will be appointed an attorney


West Texas Food Bank

3727 Shell Street
(915) 595-1060
8:00am – 5:00pm
Services: Provides families in need with non-perishables. There is an emergency site where familes can obtain one box of non-perishables a year. Then, families need to register with one of the local pantries for continued assistance. The pantry will be assigned depending on individual’s address. Call to find out which pantry corresponds to your address and determine which documents are needed for registry.
Kid’s Café: Provides evening meals at after-school programs to children who participate in their school’s free or reduced-price lunch programs, but may otherwise not receive a third meal at home.
Nutrition Education: Menu planning for nutritionally balanced meals and snacks combined with tips for shopping on a small budget.
Call for information on registry and times of programs.

YWCA Child Care Service Program (CCS)

1600 N. Brown
(915) 533-7528 ext. 0
M-F 8:00am – 6:00pm (hours depend on the location)
Wait List Hours: where parents apply M-Th 8:00am – 6:00pm and Fri 8:00am – 1:00pm
Services: Child Care for children under the age of 13
Criteria: Parent needs to be working a minimum of 30 hours a week or attending school and needs to be residing in designated areas in the Upper Rio Grande County, but usually help is provided to all zip codes in El Paso.
Assessments can be done over the phone or in person. The person is put on a waiting list and is then notified of Acceptance by mail, if there is funding.
Service based on income, household size and childcare needs.


YWCA Consumer Credit Counseling Services

1600 N. Brown
(915) 577-2530
M-F 7:30am – 5:30pm (hours vary at each location)
$25 first session
Documents needed: Last paycheck stub, most current billing statement, and consumer credit application. Application can be picked up at any branch and needs to be presented at the first session
Additional fees added, depending on the number of creditors that need to be paid.
First time Home buyers educational classes: Call to pre-register and application needs to be returned the day of class. No charge for the classes. There are three classes.
Wed or Th 5:30pm – 7:30pm (1600 Brown)
Sat 9:00am – 11:00am (10712 Sam Snead)

UTEP Services

FHAR (Foster. Homeless. Adoption. Resources)
Academic Advising Center
(915) 747-5290
M-F 8:00am – 5:00pm


University Career Center

Workforce Solutions (Upper Rio Grande)
103 W. Union Bldg.
(915) 747-5640
M-F 8:00am – 5:00pm
Contact: David Contreras
Assistance with finding jobs

Psicólogos en Juárez

Colegio de Psicólogos (a national affication)
Atena 5943
(01152656) 618-13-56
Contact: Martha Margarita Perez Cruz
This is a group of psychologists who provide therapy and also refer to any psychologist in Mexico and South America, depending on the need of the individual. Call to inquire which psychologist a person can be referred to.
Psiquiátras en Juárez

Dr. Alejandro Ibarra Valdez
Poliplaza Médica, c. Pedro Rosales de León #7510-201
(01152656) 618-42-88
M-F 4:00pm – 8:00pm
500 pesos or $42 (only cash)
A person needs to call to make an appointment

Centro Colegiado de Atención Psicológica para la Comunidad
Quinta Lourdes 1474
Colonia Quinta del Valle
(01152656) 326-56-37
Services: Individual, marital, and family therapy by psychologists
Cost: 50 pesos (about $5) per session
Call to make an appointment

Universidad Autónoma de Ciudad Juárez (UACJ)
Mtra. Bertha Mussi (psicóloga clínica)
(01152656) 688-48-00
This professor and psychologist from the university can refer individuals for therapy as needed.

Coordinación de Orientación y Bienestar Estudiantil
(01152656) 688-18-00 or (01152656) 688-18-09
This is an office at the university which is familiar with psycologists in Juárez and may provide contact information on psychologists.


El Paso Psychiatric Associates
7760 Alabama St.
(915) 757-7999
DBA Alternative Center
M-F 8:00am – 8:00pm
Accept: Most insurances, Medicare, and private pay. Assessments are free
DBA Alternative Center: Mental Health and Substance Abuse treatment for adults and adolescents (ages 13 to 17): Outpatient partial hospitalization (groups) and intensive outpatient (groups)
Groups are in english but if spanish is needed adjustments can be made.
EPPA Psychiatric Clinic: M-F 9:00am – 5:00pm
Individual sessions are offered with a nurse practitioner, psychiatrist, licensed clinical social worker, or counselor.
Other Programs:
Transitions Program: Day group for high functioning adults with mental health problems
Parenting Classes: Saturdays 9:00am to 11:00am
Anger Management Classes: Saturdays 10:00am to 12 noon or 12 noon to 2:00pm
Domestic Violence Classes (for perpetrator or victim): Saturdays 8:00am to 10:00am
Youth Program: Saturday 11:00am to 2:00pm for ages 11 to 18

New Beginnings Outpatient Services
6044 Gateway East Suite 610
(915) 771-0990
Visits by appointment only, call to schedule
Accept: Medicaid, insurances, and sliding scale based on income (usually $65/session)
Individual and family therapy for substance abuse issues
Bilingual therapists available.

Peak Behavioral Health Services
5065 McNutt Road, Santa Teresa, NM
Accept: Insurances, Texas and New Mexico Medicaid and Medicare. Inpatient for mental health and chemical dependency. Services for adolescents and adults.
Children ages 6 and up are also admitted.
Open 24 Hours
Face to Face assessment is free

Texas Tech OB/GYN Physicians of El Paso
4801 Alberta
(915) 545-6730
M-F 8:00am – 5:00pm
Accept: most insurance, Medicaid, and Medicare
Assist with all women’s issues
Central Registration provides applications for Medicaid, and a discount program. One discount program is offered through Texas Tech.

Therapy Service Associates
5959 Gateway West Suite 501
(915) 772-1829
M-F 9:00am – 6:00pm
Accept: Insurances and Medicaid
Initial session is $120 and follow-up sessions are $100
Services: Individual, family, and marital therapy
Bilingual therapists available

University Behavioral Health (UBH)
1900 Denver Ave.
(915) 544-4000
Open 24 hrs
Accept: Insurance, Medicaid and Medicare
Services: Inpatient and Outpatient services for mental health and chemical dependency for adolescents, adults, and elderly.
Other Programs: Inpatient and Outpatient Faith Based Therapy program and Military Inpatient program

Women’s Health Care Services
141 E. Vinton Rd. Suite E5
(915) 886-3088
Tues, Thurs, & Fri: 9:00am – 6:00pm,
Walk-in 9:00am – 4:30pm
Saturday: 9:00am – 2:00pm, Walk-in 9:00am – 12:30 pm
Closed for Lunch: 1:00pm – 2:00pm
Mon, Wed, & Sun: Closed
Accept: Insurances, Medicaid, and Medicare
Assist with all women’s issues; primary care for women OB/GYN
Also Assist with STD for men or wart treatment: a referral is needed for men
Walk in or call for an appointment.